Vestido
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Terms and Conditions

 Terms and Conditions

1. Introduction

Welcome to  Vestido! By accessing and using our website, you agree to comply with the terms and conditions outlined below. Please read them carefully.

2. Definitions

  • “We,” “us,” or “our” refers to Vestido.
  • “User” refers to any person who accesses or uses our website.

3. Use of the Website

By using our website, you agree to the following:

  • You will use the website only for lawful purposes.
  • You will not engage in any activity that could harm our website or interfere with its proper functioning.
  • You will not attempt to gain unauthorized access to any part of the website.

4. Intellectual Property

  • All content on our website, including text, images, logos, and designs, is protected by copyright and other intellectual property laws.
  • You may not reproduce, distribute, or modify any content without our explicit consent.

5. Product Information

  • We strive to provide accurate product descriptions, but we do not guarantee the accuracy, completeness, or reliability of any information on our website.
  • Prices, availability, and product specifications are subject to change without notice.

6. Privacy Policy

  • Our privacy policy outlines how we collect, use, and protect your personal information. By using our website, you agree to our privacy practices.

7. Limitation of Liability

  • We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of our website.
  • We do not guarantee uninterrupted access to the website or error-free functionality.

8. Governing Law

  • These terms and conditions are governed by the laws of Zimbabwe. Any disputes will be resolved in the courts of Zimbabwe.

9. Changes to Terms

  • We reserve the right to modify these terms and conditions at any time. Changes will be effective upon posting on our website.

10. Contact Information

If you have any questions or concerns regarding these terms and conditions, please contact us at tapiwafuture@gmail.com

      

Return and Refund Policy

Introduction

Welcome to Vestido! We want you to be completely satisfied with your purchase. If you’re not, we’re here to help. Please read our return policy carefully.

2. Eligibility for Returns

  • We accept returns within 14 days from the date of delivery.
  • To be eligible for a return, the item must be unused, unworn, and in the same condition as when you received it.
  • Certain items (e.g., personalized or intimate apparel) may not be eligible for return due to hygiene reasons.

3. How to Initiate a Return

To initiate a return, follow these steps:

  1. Contact our customer support team at +263 78 632 2582.
  2. Provide your order number and details about the item you wish to return.
  3. Our team will guide you through the return process.

4. Return Shipping

  • Customers are responsible for return shipping costs unless the return is due to our error (e.g., wrong item shipped, damaged product).
  • We recommend using a trackable shipping method to ensure safe delivery.

5. Refunds

  • Once we receive the returned item, we will inspect it.
  • If approved, we will process your refund within 14 business days..
  • Refunds will be issued to the original payment method used during checkout.

6. Exchanges

  • If you’d like to exchange an item for a different size or colour, please follow the return process, and then place a new order for the desired item.

7. Exceptions

  • Final sale items (clearance, discounted, or custom-made) cannot be returned.
  • Gift cards are non-refundable.

8. Contact Us

If you have any questions or need assistance, feel free to reach out to our customer support team at tapiwafuturegmail.com Tel: +263 78 632 2582.


  • Privacy Policy
  • Terms and Conditions

Vestido

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